Returns & Exchanges

All sales are final.

We're a small business, and a lot of love goes into what we do. Sera takes care in preparing and checking each order because we want you to feel good about what you receive—and hopefully feel a little extra loved, too. ❤️

Because of this, we don't offer returns or exchanges for changes of mind, sizing choices, or personal preferences. Please take a moment to double-check your order and sizing details before checking out.

But if something isn't right, please reach out.

If you receive the wrong item, something arrives damaged, or there's an issue with your order, we want to hear about it.

You can contact us through our Contact page with your order number and a quick explanation of what happened. Photos are helpful if something arrived damaged or incorrect.

Sera will personally review your concern and work with you to figure out the best next step. We can't promise a refund or exchange for every situation, but we do care about making things right.

Nothing in this policy takes away your rights under applicable consumer protection laws.

Mahalo for supporting local! Your purchase from So Loved Goods helps us spread love, one good at a time.

YOU ARE SO LOVED. ❤️